Dear Customer,
With this online portal we offer a 24hour/7day service for supporting your AOG requests. Please also use the portal for spare, CMM or repair/service-requests.
You can fill in the form by cell phone as well - direct from the aircraft: http://www.facc.at/aog
AOG's will be answered within 4 hours; spare-, CMM- or repair/service- requests will be answered during normal business hours.
Thank you!